SOCIAL MEDIA RESEARCH DIRECTOR

Linkfluence is hiring!

About

Linkfluence first started as a passion project between four students with an ambitious goal: to understand and “map” the social web. With backgrounds in engineering, artificial intelligence, and sociology, these founders soon realized the potential of this idea and launched a company in 2006 to fulfil this potential.

Today, Linkfluence is a leading social media intelligence company that turns social data into valuable insights for global brands. Our hybrid combination of AI and human expertise is what sets us apart from other social listening players in the industry.

We serve over 500 clients worldwide across all industries, from global brands like LVMH, Danone, Carrefour, AirFrance, Pernod Ricard, and agencies like Publicis and Havas.

Our team is young, diverse, and ambitious, and we’re growing rapidly. We have 220 people of over 20 different nationalities spread across our offices in Paris, London, San Francisco, New York, Düsseldorf, Shanghai, and Singapore. We are a multicultural organization, and are committed to a gender-balanced workforce.

If you’re passionate about staying on top of online trends, if your ambition is to help companies serve their customers, if you’re curious about what’s happening in the world and love to listen to others, and if you’re thrilled to be a part of shaping the future of social media intelligence, then we want to hear from you!

Job Description

Your missions will be to:

  • Deploy our insights solutions to our key clients about social brand tracking, tribes analysis and trend prediction.
  • Analyse qualitative/quantitative data from various social media platforms and make insightful recommendations that will help Linkfluence clients to make the difference on their market
  • Consult with our clients, understand their needs and objectives, and being their partner in making their goals a reality
  • Challenge our current methodologies and define new ones
  • Manage and coach a team of young, very motivated and multicultural analysts

Preferred Experience

For the role, we are looking for someone:

  • With a curious, analytical mind.
  • Who is eager to work with a wide variety of brands and use-cases.
  • Is a credible, engaging communicator with the confidence to interact at all business levels
  • Who has a strong analytical and quantitative background, enjoying transforming big data into smart data and insights
  • Enjoys the hands-on approach and is constantly thinking about how to make things better. can-do attitude, pushing things the next mile
  • Is comfortable juggling multiple projects, with a positive mindset and ability to remain calm under pressure.

Preferred experience

  • Solid understanding of marketing/market research and social media.
  • At least 8 years' experience in a similar environment using in priority quantitative data.
  • Proven experience in Fashion, Beauty & Cosmetic Industry is a plus.
  • Fluent in English and French, Chinese is a plus.
  • Proven project management and transversal management skills.
  • Business writing and communication skills. Good interpersonal skills, team player!
  • Strong analytical and interpretation abilities.
  • Advanced MS Office (Excel and PowerPoint).

Additional Information

  • Contract Type: Full-Time
  • Location: Shanghai, China (200126)
  • Experience: > 7 years