LEAD RESEARCHER - SOCIAL DATA INTELLIGENCE

Linkfluence is hiring!

About

Linkfluence first started as a passion project between four students with an ambitious goal: to understand and “map” the social web. With backgrounds in engineering, artificial intelligence, and sociology, these founders soon realized the potential of this idea and launched a company in 2006 to fulfill this potential.

Today, Linkfluence is a leading social media intelligence company that turns social data into valuable insights for global brands. Our hybrid combination of AI and human expertise is what sets us apart from other social listening players in the industry.
We serve over 500 clients worldwide across all industries, from global brands like LVMH, Danone, Carrefour, AirFrance, Pernod Ricard, and agencies like Publicis and Havas.

Our team is young, diverse, and ambitious, and we’re growing rapidly. We have 220 people of over 20 different nationalities spread across our offices in Paris, London, San Francisco, New York, Düsseldorf, Shanghai, and Singapore. We are a multicultural organization, and are committed to a gender-balanced workforce.

If you’re passionate about staying on top of online trends, if your ambition is to help companies serve their customers, if you’re curious about what’s happening in the world and love to listen to others, and if you’re thrilled to be a part of shaping the future of social media intelligence, then we want to hear from you!

Job Description

Linkfluence is looking for a talented candidate whose professional attributes will strengthen the company’s research team. As Lead Researcher, you will work at the crossline between Social Media Analysts and Research Directors, you will manage the production of monitoring and research reports for our clients especially for Asian markets.

Your responsibilities will include:

• Building and updating complex social media listening and analytics services
• Define the methodology, setup and ensure data consistency
• Project management, coordination and production of any kind of reports and ad-hoc social media research on various topics and for a wide array of clients, using quantitative, qualitative or network analysis
• Delivering together actionable recommendations
• Ensuring the quality of the projects handled autonomously
• Present analysis and recommendations alongside the Research Director or Social Media Analyst

Preferred Experience

• Passion for digital culture and social web (especially for Chinese social media platforms)
• 3-4 years’ experience in social media research or analysis using social media monitoring and analytics tools
• Bilingual in Chinese and English, French is a plus
• Proven project management and transversal management skills
• Strong analytical and interpretation abilities (track record of producing high quality insights from social media data on both tactical and strategic levels)
• Excellent writing skills. Good interpersonal skills, team player
• Hands-on, can-do attitude, pushing things the next mile
• Advanced MS office (Excel and PowerPoint)

Additional Information

  • Contract Type: Full-Time
  • Location: Paris, France (75009)
  • Education Level: Master's Degree
  • Experience: > 3 years